Delivery Terms

We do not deliver on weekends or public holidays.  Orders received on Friday afternoons and weekends will be dispatched on the following Monday.
If no-one is home at the time of delivery your parcel will be redirected to the local post office where the receiver will be required to collect the gift from. Otherwise you can have the gift left in a safe place at the premises. Please write delivery instructions in the other requirements box on the order form. Please note! We do not accept any responsibility or liability with theft or damage of your gift if it is left at premises.
Express Delivery
If you require you gift urgently please call us on or email at nicole@beautifulnappycakes.com.au to arrange delivery via express post. An additional fee will be charged.
Hospital Delivery
We do not recommend sending a gift to the hospital as most mothers are discharged from hospital after 2 days, some even less. Some hospitals discharge mothers on the second day and take them to a Hotel to rest. But if you do still want to sent a gift to a hospital please ensure that the recipient will still be in hospital and how long they will remain in hospital to receive the delivery.  Failure to do so will result in a re-delivery fee.
Please provide the Following:
– Recipient Name (mothers name, not baby’s name)
– Hospital Name
– Ward name
– Room and bed number
– Suburb
Re-delivery Fee
Please ensure you have correct delivery details or a re-delivery fee will be applied to your order.
Beautiful Nappy Cakes makes every effort for your nappy cake to reach the recipient on time, but occasionally it is not always possible due to unforeseen circumstances beyond our control and therefore will not be held liable.
Refund Policy
Beautiful nappy cakes are happy to refund the full purchase price, minus the delivery cost if goods are found damaged upon delivery.  Please email us as soon as possible and return damaged item and arrangements will be made to replace item or refund the item.
Cancelled Orders
Should you wish to cancel your order, you may do this at no charge as long as order has not left the premises.  If order has already been dispatched from premises the order is unable to be cancelled and refunded.

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